Pet Loss and Bereavement Support Advisor, Accredited CPD


 This activity equates to 7 hours CPD.

Speaker: Carrie Ball

Course Suitability:  All Levels of Veterinary Staff wanting to enhance             their Client Bereavement Support Skills

    Course Duration:   1-Day

 Times:                           09.30am – 5pm

 Inclusions:  ·     Food for Thought- All Day Refreshments

       ·     All day Tea, Starbucks Coffee and Soft Drinks/Water

       ·     Fully Comprehensive Course Workbook and Materials

       ·     Certificate upon Completion

       ·     Pet Bereavement Support Advisor Lapel Badge

Course content:

Unit 1: The Client Journey: Providing Exceptional End-of-Life Support

  • Providing exceptional End-of-Life support
  • Looking at different types of bond and how we can relate these to our clients.
  • How to adapt our care and understanding with our clients who have special needs.

Unit 2: How the Veterinary Team can help?

  • The Important Role of the Pet Bereavement and Loss Advisor in Practice
  • Counselling and Emotional Support Skills
  • Assessing Client Support Needs, Make Client Support Exceptional
  • Guidance on Effective Communication and listening at this sensitive time. What to Say and    What not to Say
  • Supporting each other and managing Compassion Fatigue
  • How to Approach the Subject of Payment with Sensitivity at this Time.
  • Remembrance, Rituals and Client Support Resources Available


Unit 3: Grief and the Bereavement Process

  • Understand the 5 Stages of Grief.
  • A Detailed look at different types of Grief and how to identify these in our clients.
  • Children and Pet Loss
  • Grief in Surviving Pets
  • The Elderly and Pet Loss

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