Pet Loss and Bereavement Support Advisor, Accredited CPD
£189.00
This activity equates to 7 hours CPD.
Speaker: Carrie Ball
Course Suitability: All Levels of Veterinary Staff wanting to enhance their Client Bereavement Support Skills
Times: 09.30am – 5pm
Inclusions: · Food for Thought- All Day Refreshments
· All day Tea, Starbucks Coffee and Soft Drinks/Water
· Fully Comprehensive Course Workbook and Materials
· Certificate upon Completion
· Pet Bereavement Support Advisor Lapel Badge
Course content:
Unit 1: The Client Journey: Providing Exceptional End-of-Life Support
- Providing exceptional
End-of-Life support
- Looking at different types of
bond and how we can relate these to our clients.
- How to adapt our care and
understanding with our clients who have special needs.
Unit 2: How the Veterinary Team can help?
- The Important Role of the Pet
Bereavement and Loss Advisor in Practice
- Counselling and Emotional
Support Skills
- Assessing Client Support Needs, Make Client Support Exceptional
- Guidance on Effective
Communication and listening at this sensitive time. What to Say and What not to Say
- Supporting each other and
managing Compassion Fatigue
- How to Approach the Subject of
Payment with Sensitivity at this Time.
- Remembrance, Rituals and Client
Support Resources Available
Unit 3: Grief and the Bereavement Process
- Understand the 5 Stages of
Grief.
- A Detailed look at different
types of Grief and how to identify these in our clients.
- Children and Pet Loss
- Grief in Surviving Pets
- The Elderly and Pet Loss