Supporting RVN’s In Management and Leadership Roles

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This 1-Day Accredited CPD course is suitable for anyone currently working in or wishing to move into Veterinary Practice Management, (Reception Managers, Practice Managers, Head Nurses and Clinical Directors)


Learn how to motivate, engage and confidently manage a team, deal with stress and conflict and much more…


You will understand how to use management techniques in order to improve performance, develop your ability to motivate and inspire others, facilitate innovations and change and manage recruitment processes.


The workshops are also a great opportunity to meet other like-minded veterinary practice managers and share ideas and thoughts on management and training needs.


Delegates will also have the opportunity explore the beautiful surroundings at lunch and break times. For a truly memorable learning experience.



Gaynor Rigby MCMI Assoc CIPD

(Check out my Biography at


Unit 1: Team Styles and Motivation


·         What is a team?


·         Having difficult conversations


·         Identifying and monitoring conflict


·         How motivation impacts the workplace


·         Smart objectives, recognition and reward



Unit 2: Management Styles


·         Leadership and management


·         Management styles


·         Feedback and personal development


·         Time management and effective delegation


·         Assertiveness



Unit 3: Communication and Recruitment


·         Types of communication


·         Active listening and emotional intelligence


·         Job analysis and getting the right person


·         Resourcing talent from within the team






£199 pp. (Early Bird Discount)

Including regionally inspired 2 course £245 after  discount expires Lunch and all day refreshments






This course will count as 7 Hours of CPD and a certificate of attendance and post learning tool will be provided upon completion

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